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Retail Marketing Stats 2026: Key Statistics for 2026

Retail marketing has become an omnichannel discipline where physical and digital experiences must work together seamlessly. These statistics reveal the current state of retail marketing effectiveness.

By ContentMation Team·Updated April 2026

Key Statistics

Omnichannel customers spend 4x more than single-channel customers

Source: Harvard Business Review (2024)

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Retail media networks generated $45 billion in advertising revenue globally

Source: Insider Intelligence (2025)

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73% of consumers use multiple channels during their shopping journey

Source: Salesforce (2024)

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Click-and-collect orders grew 19% year-over-year and now represent 28% of online orders

Source: eMarketer (2025)

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Retail email campaigns with product recommendations generate 26% higher revenue

Source: Barilliance (2024)

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In-store digital signage increases purchase likelihood by 44%

Source: Scala (2025)

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Key Takeaway

Omnichannel integration is the most important investment for retail marketers, as cross-channel customers generate significantly higher revenue. Retail media networks represent a fast-growing revenue opportunity for retailers with significant web traffic.

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