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SMS Marketing Stats 2026: Key Statistics for 2026

SMS marketing delivers unmatched open and response rates as a direct communication channel. These statistics reveal the current performance benchmarks and growth trends for text message marketing.

By ContentMation Team·Updated April 2026

Key Statistics

SMS marketing messages have a 98% open rate and 45% response rate

Source: Gartner (2024)

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SMS marketing revenue grew 34% year-over-year for ecommerce brands

Source: Attentive (2025)

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The average SMS marketing conversion rate is 29%, compared to 3.3% for email

Source: Omnisend (2024)

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75% of consumers are comfortable receiving SMS messages from brands they opted into

Source: Attentive (2025)

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SMS generates $71 per message sent for top-performing ecommerce brands

Source: Postscript (2024)

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Cart abandonment SMS messages recover 16% of abandoned carts on average

Source: Omnisend (2025)

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Key Takeaway

SMS marketing delivers exceptional engagement metrics that far surpass email, making it an essential retention channel. Cart abandonment and transactional messages generate the highest revenue per send in SMS marketing.

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